Support

Stuck, found a bug, or have an idea? Write to us at support@trivolve.app. A person reads every message.

It helps if you tell us which phone or tablet you play on, and what you were doing when it happened.

Common questions

How do I learn to play?

The first time you open Trivolve, a short tutorial shows you how moves work. You can play it again any time from Settings, under How to play. When a puzzle feels too hard, the lessons teach a method that solves any puzzle, one step at a time.

I bought the full game. How do I get it on another device, or after reinstalling?

Open Settings and tap Restore purchase. Use the same Apple ID or Google account you bought it with. The full game is a single payment, yours for good.

Will my progress move to my new phone?

Yes, if you’re signed in to Game Center and iCloud on iPhone and iPad, or to Google Play Games on Android. Your progress is saved to your own account there and comes back when you sign in on the new device.

How do I ask for a refund?

Purchases are handled by Apple and Google, so refunds are too. On iPhone and iPad, go to reportaproblem.apple.com. On Android, follow Google Play’s refund steps.

What does Trivolve collect about me?

Nothing that identifies you. Our privacy policy explains what the app sends and how to turn it off.